If you are using Internet Explorer or AOL, you may get a blank page when you try to open a PDF file.

This problem occurs when Acrobat or Acrobat Reader opens inside your browser window rather than in an Acrobat window. There are two ways to solve this problem.

Save the PDF file

• Hold your mouse over the link to the PDF file
  
• Right click
  
• Choose Save Target As in the pop-up menu
  
• In the Save As dialog box, select a location on your hard drive, and then click Save
  
• Start Acrobat Reader
  
• Open the file you have just saved.
  

Re-configure your Acrobat

• Exit from Internet Explorer or AOL
  
• Start Acrobat or Acrobat Reader
  
• Choose Edit > Preferences > Options (Acrobat 5.0 or Acrobat Reader 5.0) or choose File > Preferences > General (Acrobat 4.x or Acrobat Reader 4.x)
  
• Deselect Display PDF in Browser (Acrobat 5.0 or Acrobat Reader 5.0) or deselect Web Browser Integration (Acrobat 4.x or Acrobat Reader 4.x)
  
• Click OK, and then exit from Acrobat or Acrobat Reader
  
• Restart Internet Explorer or AOL.
  

Note

The next time you select a link to a PDF file in Internet Explorer or AOL, a dialog box will prompt you to specify what to do with the file.

• If you select "Open this file from its current location," your browser will open the PDF file in a separate Acrobat window. You will have to go back to your browser window to go to other items on the Internet.
  
• If you select "Save this file to disk," your browser will save the PDF file to your hard disk, from where you can open it later.